Privacy Policy

Inspiring Future Generations to Protect Nature.

Privacy Policy

Safi Safaris, we are committed to protecting your privacy and ensuring that your personal information is handled securely. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website or use our services.

Information We Collect

Personal Information

When you book a safari, sign up for our newsletter, or contact us, we may collect the following personal details:

  • Full name
  • Email address
  • Phone number
  • Payment details (processed securely through third-party payment gateways)
  • Address (if required for booking purposes)
  • Passport details (if required for international travel arrangements)

Non-Personal Information

We may also collect non-personal data automatically when you visit our website, including:

  • Browser type and version
  • IP address
  • Device type
  • Website usage data (such as pages visited and time spent on the site)

How We Use Your Information

We use the information collected for the following purposes:

  • To Process Bookings: Managing safari reservations, sending confirmation emails, and providing tour-related information.
  • To Improve Customer Experience: Understanding customer preferences, enhancing website functionality, and optimizing services.
  • To Send Marketing Communications: With your consent, we may send promotional emails, newsletters, and special offers. You can opt out anytime.
  • For Security & Fraud Prevention: Detecting and preventing unauthorized access, fraudulent transactions, or any activities that could compromise security.
  • To Comply with Legal Obligations: Retaining data where required by law for compliance and regulatory purposes.

Data Sharing & Third-Party Services

We do not sell, rent, or trade your personal information. However, we may share your data with trusted third parties in the following situations:

Service Providers

We may share necessary information with:

  • Payment processors to handle transactions securely.
  • Tour guides and travel partners for booking confirmations.
  • IT and hosting providers to maintain website security and performance.

 

Legal & Regulatory Compliance

If required by law, we may disclose personal data to comply with legal processes, government requests, or to protect the rights of Safi Safaris.

Cookies & Analytics

We use cookies and analytics tools (e.g., Google Analytics) to track website performance, analyze visitor behavior, and improve user experience. You can manage cookie preferences in your browser settings.

How We Protect Your Information

We take data security seriously and implement the following measures to protect your personal information:

  • Encryption: Secure encryption of sensitive data, such as payment details.
  • Access Control: Limited access to personal data, restricted to authorized personnel only.
  • Regular Security Audits: Monitoring for vulnerabilities to prevent data breaches.

Data Retention

We retain your personal data only as long as necessary for the purposes outlined in this Privacy Policy, including legal or regulatory requirements. If you wish to have your data deleted, please contact us (see Section 9).

Your Rights & Choices

As a Safi Safaris customer, you have the following rights regarding your personal information:

  • Right to Access: Request a copy of the personal data we hold about you.
  • Right to Correction: Update or correct inaccurate personal details.
  • Right to Deletion: Request that we delete your data unless we are legally required to retain it.
  • Right to Object to Processing: Opt out of marketing communications or data processing activities.
  • Right to Withdraw Consent: If you previously agreed to data collection (e.g., newsletter subscription), you can withdraw consent anytime.

Cookies Policy

Cookies are small text files stored on your device that help us improve website functionality.

Types of Cookies We Use

  • Essential Cookies: Required for website functionality (e.g., login and booking processes).
  • Performance Cookies: Help analyze website traffic and improve user experience.
  • Marketing Cookies: Track visitor behavior for targeted advertising (used only with consent).

 

Managing Cookies

You can control or disable cookies in your browser settings. However, disabling essential cookies may affect website functionality.

Children’s Privacy

Safi Safaris’ services are not intended for individuals under the age of 16. We do not knowingly collect personal information from minors. If you believe a child has provided us with personal data, please contact us, and we will take appropriate action to delete the information.

Contact Us

If you have any questions or concerns regarding these Terms of Service, please contact us at:

Safi Safaris
Email: info@safisafari.com
Phone:+61 8 XX34 41XX